Privacy Policy

Effective date: August 3, 2026

Processing Partners Inc. (“Processing Partners,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, why we use it, when we share it, and the choices available to you.

This policy applies to processingpartners.com and Processing Partners-controlled subdomains and landing pages that link to it. It does not apply to websites or services run by other companies, even when we link to them.

1. Who we are

Processing Partners Inc. provides merchant onboarding support, payment gateway technology, payment consulting, and related services.

Processing Partners Inc. does not receive, hold, control, or transmit merchant or customer funds. Acquiring banks and regulated payment providers contract directly with merchants and handle authorization, reserves, settlement, and payouts.

Processing Partners Inc. is the business responsible for the personal information covered by this policy.

Processing Partners Inc.
767 W 41st Street
Miami Beach, FL 33140, USA
Email: info@processingpartners.com
Phone: +1 (866) 667-2717

2. Creative Cloud AG and other payment providers

Creative Cloud AG is a separate Swiss company. When an eligible European enquiry may be better served by Creative Cloud AG, we may ask whether you want an introduction. If you agree, we may share the information needed to make that introduction. Creative Cloud AG then handles its own onboarding and processes personal information under its own privacy notice.

We may also introduce you to acquiring banks, gateways, or regulated payment providers that may meet your needs. Those companies contract with you directly and process your information under their own privacy notices.

3. Information we collect

We collect only the information we need to respond to enquiries, assess business fit, provide our services, protect our systems, and meet legal duties.

Information you give us

Depending on the form or service you use, this may include:

your name, work email address, phone number, and message;
your company name, business website, business type, location, and sales regions;
estimated monthly sales volume or transaction count;
your current payment provider, gateway, processing needs, and service preferences;
scheduling, newsletter, or live-chat information; and
other information you choose to include in an enquiry.

Our public website forms do not ask for payment card numbers, bank login details, government identification, or merchant documents. Please do not send that information through a general contact form. If documents are needed later, our team will provide an approved method for submitting them.

Business verification information

We may review public and reputable sources to confirm that an enquiry relates to a real business and to assess service fit, fraud risk, and compliance needs. Sources may include:

your business website and public contact information;
company and professional registers;
licensing and regulatory records;
domain registration and website history;
public business profiles, news, and other credible sources; and
fraud, sanctions, and risk-screening sources where appropriate.

This review may produce notes about business identity, website history, legal pages, licensing, product or service claims, and possible fraud or compliance concerns.

Information collected through the website

When you visit the site, we and our service providers may collect:

IP address, browser and device type, operating system, language, and approximate location;
pages viewed, links used, referring page, dates, times, and session activity;
cookie choices and similar identifiers;
advertising click identifiers such as GCLID, GBRAID, and WBRAID; and
campaign details such as source, medium, campaign, content, term, and other UTM parameters.

We use this information to run the site, protect it, understand traffic, connect enquiries with the campaign that produced them, and measure qualified business leads.

4. How we use information

We may use personal information to:

respond to an enquiry and provide requested information;
assess whether our services or a provider may suit your business;
verify business identity and review fraud, legal, and compliance risks;
manage leads, relationships, appointments, and follow-up in our business systems;
make an introduction that you request or accept;
provide newsletters or other updates you request;
operate, secure, test, and improve our website and services;
measure advertising and site performance;
record when an advertising enquiry becomes a qualified business lead;
prevent misuse, spam, fraud, and security incidents;
keep business, accounting, and compliance records; and
comply with law, court orders, and lawful regulatory requests.

If you arrive through a Google ad, we may send Google the relevant ad-click identifier and a conversion event after our team confirms that the enquiry is a qualified business lead. We do not treat every form submission as a successful conversion.

5. Legal bases for processing

Where European, UK, or Swiss data protection law applies, we rely on one or more of these legal bases:

Your request or a possible contract: to answer an enquiry, assess your needs, arrange a meeting, or take steps you request before a contract.
Legitimate interests: to operate and secure our business, manage leads, verify businesses, prevent fraud, improve our services, and measure performance. We consider the effect on your rights before relying on this basis.
Consent: for optional analytics or advertising cookies, newsletters, and other uses where the law requires consent. You can withdraw consent at any time.
Legal obligation: to meet recordkeeping, compliance, regulatory, tax, and other legal duties.

6. Business checks, automated tools, and human review

We may use software and automated tools to organize an enquiry, collect public-source evidence, flag inconsistencies, and help our team review business fit and fraud risk.

A staff member makes the qualification decision. We do not approve or reject an enquiry solely through an automated decision that produces legal or similarly significant effects.

7. When we share information

We may share personal information with:

Service providers that support hosting, security, forms, email, customer relationship management, scheduling, newsletters, chat, analytics, advertising, and business operations. They may use the information only to provide services to us or as otherwise stated in their own notices.
Acquiring banks, gateways, and regulated payment providers when you ask for or accept an introduction, or when sharing is needed to take a step you request.
Creative Cloud AG when you ask for or accept a referral for separate European onboarding.
Professional advisers and authorities when needed for legal advice, audits, fraud prevention, compliance, a legal claim, or a lawful request.
A buyer or successor if we take part in a merger, financing, sale, reorganization, or transfer of all or part of our business, subject to appropriate safeguards.

We do not sell personal information for money. Some privacy laws may define the use of advertising or measurement cookies as a “sale,” “sharing,” or targeted advertising. Where those laws apply, you can use the cookie settings on our site or contact us to exercise the rights available to you.

8. Cookies and similar technology

We use cookies and similar technology in these categories:

Necessary: needed for the site, security, forms, and your privacy choices to work.
Functional: used for optional features such as scheduling or live chat where enabled.
Analytics: used to understand how visitors use the site.
Marketing: used to measure ads and connect an ad click with a later enquiry or qualified lead.

Our site uses Google Analytics and Google Ads measurement. These services should load only after the required consent. Their cookies and related identifiers may remain for up to 13 months, subject to your settings and the provider’s rules.

The site may also use Calendly for scheduling, Joinlist for newsletter signup, and Tawk.to for live chat where that feature is enabled. These providers may collect information when you use their features.

You can accept, reject, or change optional cookie choices through the cookie banner’s Settings control. You can also limit cookies through your browser. Blocking some cookies may stop optional features from working.

9. How long we keep information

We keep personal information only as long as needed for the purpose for which we collected it, including to:

respond to and assess an enquiry;
manage a current or possible business relationship;
protect against repeat spam, fraud, or misuse;
meet legal, tax, accounting, and compliance duties;
resolve disputes and enforce agreements; and
maintain necessary security and audit records.

We review records and delete or anonymize information when we no longer need it, unless law requires or permits longer retention. Cookie and analytics retention may follow the periods shown in our cookie settings and the relevant provider’s controls.

10. International transfers

We operate from the United States and use service providers that may process information in the United States and other countries. Those countries may have different data protection laws from your country.

When law requires it, we use appropriate contractual or other safeguards for international transfers. A separate referral to Creative Cloud AG may involve processing in Switzerland and other places described in Creative Cloud AG’s own privacy notice.

11. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission, or storage system can guarantee complete security.

If you believe information you sent us has been misused or exposed, contact us at info@processingpartners.com.

12. Your privacy rights

Depending on where you live and which law applies, you may have the right to:

ask whether we process your personal information;
access or receive a copy of it;
correct inaccurate information;
ask us to delete information;
restrict or object to certain processing;
receive portable information in an available format;
withdraw consent without affecting earlier lawful use;
opt out of marketing communications;
opt out of a sale, sharing, or targeted advertising where applicable; and
receive equal service and pricing when you exercise a privacy right.

We may need to verify your identity before completing a request. An authorized agent may submit a request where the law allows it, but we may ask for proof of authority and identity.

To exercise a right, email info@processingpartners.com with the subject Privacy Request. Tell us the right you want to exercise and the email address or other details needed to locate your information.

If European, UK, or Swiss data protection law applies, you may also complain to your local data protection authority. We would appreciate the chance to address your concern first.

13. Marketing choices

You can unsubscribe from marketing email through the link in the message or by contacting us. We may still send non-marketing messages needed to answer an enquiry, manage a requested service, or meet a legal duty.

14. Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 16 through this website. If you believe a child has provided personal information, contact us so we can review and remove it where required.

15. Third-party websites

Our site may link to banks, payment providers, social networks, scheduling tools, and other third-party websites. We do not control their privacy or security practices. Review their privacy notices before giving them personal information.

16. Changes to this policy

We may update this policy when our services, providers, or legal duties change. We will post the revised policy on this page and update the effective date. If a change materially affects how we use information, we will provide any added notice required by law.

17. Contact us

For privacy questions or requests, contact: